At your service
contact us
From flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help. We do our best to find a quick and effective solution for you.
Declaring a baggage incident or lost property
Did you leave any personal belongings or carry-on baggage onboard an Air France aircraft, in a waiting room or at a check-in desk?
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Contacting Flying Blue
For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.
Flying Blue Service Desk Gulf region
Tel: National 800 8971 474(toll free) , International +971 (04) 602 5446
Fax: +971 (04) 602 5393
E-mail: servicedesk@flyingblue.ae
Open: Sunday to Thursday 09h00-18h00 (UAE time)
Closed: Weekends and public holidays
During UAE Public Holidays you can contact the central Helpdesk:
Phone: +33 1 58 68 68 68
Fax: +33 1 58 68 68 00
Flying Blue Service Desk Gulf region
Tel: National 800 8971 474(toll free) , International +971 (04) 602 5446
Fax: +971 (04) 602 5393
E-mail: servicedesk@flyingblue.ae
Open: Sunday to Thursday 09h00-18h00 (UAE time)
Closed: Weekends and public holidays
During UAE Public Holidays you can contact the central Helpdesk:
Phone: +33 1 58 68 68 68
Fax: +33 1 58 68 68 00
Other Air France contacts
- Telephone sales
To purchase your ticket by telephone, please contact KSA call centre saturday to wednesday 8h30-18h30 and thursday 9h00-13h00 at toll free 800 122 1225 or from abroad +966 1 2885218.
Riyadh sales office address:
Al Dhabab building
Al Dhabab street
2nd floor, office 21
P.O.Box 58492
Riyadh 11594
During the holy month of Ramadan, our offices in Riyadh opening hours are as follow:
Call Center & Ticket Office
Opening Hours: Saturday - Wednesday 09:00 - 16:00
Thursday 09:30 - 12:00
Jeddah sales office address:
Medina road, Falcon building
4th floor
P.O.Box 4570
Jeddah 21412
Dammam sales office address:
KLM ROYAL DUTCH AIRLINES
Gulf Star Center
Prince Turki street
P.O.Box 348
Al Khobar 31952
During the holy month of Ramadan, our offices in Dammam and Jeddah opening hours are as follow:
Call Center & Ticket Office
Opening Hours: Saturday - Wednesday
09:30 - 15:30
Thursday
09:30 - 13:00
- Saphir
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
- Air France ticket offices
Find addresses and contact information for Air France ticket offices around the world.
To purchase your ticket by telephone, please contact KSA call centre saturday to wednesday 8h30-18h30 and thursday 9h00-13h00 at toll free 800 122 1225 or from abroad +966 1 2885218.
Riyadh sales office address:
Al Dhabab building
Al Dhabab street
2nd floor, office 21
P.O.Box 58492
Riyadh 11594
During the holy month of Ramadan, our offices in Riyadh opening hours are as follow:
Call Center & Ticket Office
Opening Hours: Saturday - Wednesday 09:00 - 16:00
Thursday 09:30 - 12:00
Jeddah sales office address:
Medina road, Falcon building
4th floor
P.O.Box 4570
Jeddah 21412
Dammam sales office address:
KLM ROYAL DUTCH AIRLINES
Gulf Star Center
Prince Turki street
P.O.Box 348
Al Khobar 31952
During the holy month of Ramadan, our offices in Dammam and Jeddah opening hours are as follow:
Call Center & Ticket Office
Opening Hours: Saturday - Wednesday
09:30 - 15:30
Thursday
09:30 - 13:00
- Saphir
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
- Air France ticket offices
Find addresses and contact information for Air France ticket offices around the world.